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Hospitality

QR ordering and table-side apps: a simple guide for busy restaurants

Guests increasingly expect to order and pay on their own terms. QR code ordering and table-side staff apps make that possible without adding complexity for your team.

How QR ordering works

Each table gets its own QR code. Guests scan it, browse the live menu, place their order and pay — and the order arrives in the kitchen already linked to the right table.

Why staff apps still matter

Not every guest wants to order on their phone. A staff app that lets your team select a table number and send orders straight to the kitchen keeps service personal while removing handwritten tickets.

Bring delivery into the same flow

Delivery orders shouldn’t live in a separate system. When delivery runs through the same kitchen queue — with a partner such as DoorDash collecting the order — your team works from one list, whatever the channel.

  • Fewer errors from re-keyed orders
  • Faster table turns and shorter queues
  • Payments reconciled in one place

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