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Loan Desk · Loan Origination & Servicing

From loan application to core servicing.

An end-to-end loan origination and servicing platform. Create business, personal, vehicle and home loans, move each application through every stage to approval, then service it in the core — including repayment schedules and direct debits.

Built for Banks, credit unions, non-bank lenders and finance providers

  • Business, personal, vehicle & home loans
  • Configurable application stages
  • Core servicing & repayment schedules
  • Automated direct debit collections

Overview

Why teams choose Loan Desk

Lending teams lose time re-keying data between application forms, credit assessments and servicing systems. Loan Desk replaces those hand-offs with a single platform that follows each loan from the moment the application is created to the day the loan is paid out.

Create applications for business, personal, vehicle and home loans, move them through assessment and approval with clear stage controls, then settle and service the loan — repayment schedules, direct debits, balances and statements — all in the same system.

Key features

One platform for the whole loan lifecycle

Loan Desk connects origination and servicing, so every loan is managed in one place from start to finish.

Multiple loan products

Set up business, personal, vehicle and home loans, each with its own fields, documents and rules.

Application creation

Capture borrower, income, security and liability details in guided, structured application forms.

Stage-based workflow

Move each application through verification, assessment, approval and settlement with full visibility.

Assessment & approval

Record credit assessments, conditions and decisions with a complete audit trail.

Direct debit collections

Schedule and collect repayments by direct debit, with every transaction recorded against the loan.

Core loan servicing

Manage repayment schedules, balances, interest, arrears and statements for the life of the loan.

How it works

The complete loan lifecycle

Loan Desk takes every application from creation all the way to core servicing.

  1. Stage 01 / 08

    Application created

    Choose the loan type and capture the borrower’s details.

  2. Stage 02 / 08

    Documents & verification

    Collect and verify identity, income and security documents.

  3. Stage 03 / 08

    Credit assessment

    Assess serviceability, credit history and risk.

  4. Stage 04 / 08

    Approval

    Approve, decline or approve with conditions — fully recorded.

  5. Stage 05 / 08

    Offer & contract

    Issue the loan offer and record the signed contract.

  6. Stage 06 / 08

    Settlement

    Settle the loan and disburse funds to the borrower.

  7. Stage 07 / 08

    Core servicing

    Manage repayment schedules, interest, balances and statements.

  8. Stage 08 / 08

    Direct debits to payout

    Collect repayments by direct debit until the loan is repaid and closed.

Who it’s for

Built for modern lenders

Banks & credit unions

Digitise origination and servicing across every lending product.

Non-bank lenders

Launch and manage loan products quickly with configurable workflows.

Vehicle & asset finance

Handle high volumes of vehicle loans from application to payout.

FAQ

Questions about Loan Desk

Everything you need to know before booking a demo.

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Which loan types does Loan Desk support?

Loan Desk supports business, personal, vehicle and home loans, and each product can be set up with its own fields, documents and approval rules.

Does Loan Desk service loans after settlement?

Yes. Once a loan settles it moves straight into core servicing — repayment schedules, direct debits, balances and statements — without exporting to another system.

Can we configure our own stages?

Yes. Stages, required documents and approval steps can be tailored to your lending process and credit policy.

How are repayments collected?

Repayments are collected by direct debit on the schedule agreed in the loan contract, and every transaction is recorded against the loan.

Ready to see Plexus Logics in action?

Book a personalised demo and discover how our products can simplify your operations — from the first step to the final outcome.